TimeExposure Support Center - KnowledgeBase - ProSelect Upgrade, Support & Educational Program

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ProSelect Upgrade, Support & Educational Program

Articles
Upgrading ProSelect Version 3 (or older)
If you are a registered ProSelect version 1, 2 or 3 user and you wish to upgrade to the latest ProSelect version, then you can review your options and cost by: Logging
Last Modified - 2010-06-21 - Similar Articles
What happens to my unused Support Incident credits?
When you purchase a new or upgrade your existing ProSelect license, you receive FREE Support Incident credits per "Upgrade, Support & Educational Program" (US&am
Last Modified - 2009-09-01 - Similar Articles
What Support do I receive with my ProSelect purchase?
When you purchase a new ProSelect license, it comes with a 12 months ProSelect Upgrade, Support & Educational Program (US&E) to make sure your business to receives the
Last Modified - 2009-09-01 - Similar Articles
Will my ProSelect license end when my Support Program does?
Your ProSelect license (registration key) NEVER expires. You are free to continue using the latest version of the software released during your ProSelect Upgrade, Support &a
Last Modified - 2009-09-01 - Similar Articles
When does my ProSelect Support Program expire?
You can view your ProSelect Upgrade, Support & Educational Program status expiry date renewal options and cost and renew by logging in to Time
Last Modified - 2009-09-01 - Similar Articles
Does my Support Program cost go up immediately after adding an extra User to my ProSelect license?
Your ProSelect Upgrade, Support & Educational Program (US&E) cost is based on the number of users on your ProSelect license you hold at the time of renewal and does NO
Last Modified - 2009-09-01 - Similar Articles
How much does it cost to renew my ProSelect Support Program?
When your ProSelect Upgrade, Support & Educational Program (US&E) expires, you can renew by paying the annual US&E Program price. The cost depends on how many add
Last Modified - 2009-09-01 - Similar Articles
What do I do when my Support Program Expires?
When your Upgrade, Support & Educational Program (US&E) expires, you can either: Rejoin the US&E Program and continue to receive the benefits offered such
Last Modified - 2009-09-01 - Similar Articles
How do I receive the ProSelect Support Program?
When you purchase a new ProSelect license, you automatically receive a 12 months ProSelect Upgrade, Support & Educational Program (US&E). If you don't own a ProSelect
Last Modified - 2009-09-01 - Similar Articles
How do I renew my ProSelect Support Program?
If you are a ProSelect v4 (or newer) license holder, you can continue to enjoy the benefits available with the ProSelect Upgrade, Support & Educational Program (US&E)
Last Modified - 2009-09-01 - Similar Articles
I wish to change my Business Name or Transfer my license, what do I do?
You can request to change the business name registered with your ProSelect license if the registered license owner has changed the name of the business, or the business has be
Last Modified - 2010-05-16 - Similar Articles
If I renew my Support Program early, can I still use my current Support Incident credits?
If you renew your ProSelect Upgrade, Support & Educational Program (US&E) early and require one-on-one Support assistance, then any unused Support Incident credits ava
Last Modified - 2009-09-01 - Similar Articles
ProSelect v3 no longer a Supported Product
The last update of ProSelect version 3 (v3.3.7) was released in December 2007 and it is not practical for us to continue to provide support for this old version.  (The or
Last Modified - 2009-09-09 - Similar Articles
Is my Support Program effected if I upgrade to ProSelect Pro?
If you are an existing ProSelect 4 or newer license holder and upgrade to the ProSelect Pro version from ProSelect (basic), then this will NOT effect your current ProSelect
Last Modified - 2009-10-08 - Similar Articles
How do the new Program costs compare to the old Upgrade pricing model?
This page provides a comparison between the cost for the new Upgrade, Support & Educational Program (US&E) and how much a major upgrade would have cost under the old s
Last Modified - 2009-09-01 - Similar Articles
If I am not in the Program, how much will a Major Upgrade cost?
As we are now releasing updates and enhancements on a more frequent basis, there are no more "Major Upgrades" as such, rather a continuous stream of "semi-major
Last Modified - 2009-09-01 - Similar Articles